We continuously talk to residents and their families and know how important it is to make sure the care and facilities are kept to the highest standard. Listening is one thing, reacting to feedback is another. That’s why we are investing heavily in state-of-art facilities at Heatherwood. Our newly refurbished reception area, lounge, conservatory, dining room and bedrooms complement our excellence in care provision. And in summer, what could be nicer than relaxing with a book, newspaper or radio in our delightful manicured garden?
Heatherwood’s 22 rooms include two doubles (for couples or shared) and we encourage residents to personalise bedrooms with furniture and photographs. Flat-screen TV and DVD are included in each room along with Freeview, internet access, individual digital heating, therapeutic mood lighting which can be left on all night (very good for people with dementia, as this BBC article explains) , turn-lock valuables provision and new en-suite facilities furnished to the highest specification.
We also have a lift and stairlift, both accessible to wheelchair users.